Citizen Charter

Finance Department :
1. a) Provides Advisory services to other administrative departments.
  b) Formulates budget (Annual Financial Statement) and exercises budgetary control over the spending of government departments.
  c) Monitors the mobilization of resources through taxes, non tax revenue and borrowings
  d) Administers Directorate of Small Savings, Delhi Kalyan Samiti, CM/LGs Relief Fund and the Departments of Trade & Taxes, Excise and Entertainment Taxes, Chit Funds, Internal Audit and Principal Pay & Accounts Office
2. Delivery of services - Different Administrative Departments consitute the clientele of the FD. Finance Department will provide its advise and opinion on the proposals of Administrative Departments within a week.List of cases concurred with by FD will be placed on the website daily.

Bills presented in offices of PAO officers will be cleared within a week from the date of presentation.

Cases of fixation/revision of pension will be cleared by the Office of Principal Pay & Account officer within a month.

DPCs will be held regularly and in advance of the occurrence of vacancies.Transfers of Accounts Officials will be made in accordance with the transfer policy and through a Civil Services Board.
3. Grievance redressal
Name of the Department/Unit Public Grievance Officer Staff Grievance Officer
Finance Department Sh. Ajay Kumar Garg,
Jt. Secretary,
4th Level, A-Wing, Delhi Sectt.
Email id:
dsfte.delhi@nic.in
Ph: 23392135 23392001-4/1411  
Sh. Ajay Kumar Garg,
Jt. Secretary,
4th Level, A-Wing, Delhi Sectt.
Email id:
dsfte.delhi@nic.in
Ph: 23392135 23392001-4/1411  

Helpline/Reception Officer (Pensions)

Name  Designation Phone No
Sh.G.K.Arora Dy. Controller of Accounts 23379649
Sh.M.C.Jain Accounts Officer 23379649